Terms and Conditions

TriState Hot Shot Terms & Conditions

Welcome to the TriState Hot Shot Delivery LLC website located at www.tristatehotshotaustin.com

(the "Site"). These Terms and Conditions ("Terms") govern your use of our services, including the pickup and drop off of refrigerated, frozen, and dry goods throughout the state of Texas. By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Services

Description of Services

TriState Hot Shot Delivery LLC provides logistical services, including the pickup and delivery of refrigerated, frozen, and dry goods across various cities in Texas, such as Austin, San Antonio, Houston, and Dallas.

Service Availability

Our services are available subject to scheduling and availability. We reserve the right to refuse service to any customer at our discretion.

User Responsibilities

Accurate Information

You agree to provide accurate, current, and complete information when booking our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Compliance with Laws

You agree to comply with all applicable local, state, and federal laws and regulations when using our services.

Payment Terms

Fees

You agree to pay all fees and charges associated with the services you book through our Site. All fees are due at the time of booking, unless otherwise agreed upon in writing.

Payment Processing

We use third-party payment processors to handle payment transactions. By providing your payment information, you agree to the terms and conditions of the third-party payment processor.

Limitation of Liability

No Warranties

Our services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, TriState Hot Shot Delivery LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.

Indemnification

You agree to indemnify, defend, and hold harmless TriState Hot Shot Delivery LLC, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitute your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

TriState Hot Shot Delivery LLC

Email: [email protected]

Location: Austin, TX, USA

Thank you for choosing TriState Hot Shot Delivery LLC.

FAQS

How does your hot shot delivery service work?

Our on-demand courier and hot shot delivery service is designed to be simple and convenient. Start by either requesting a free quote, or Booking a Route Now by calling: 512-663-5494.

What safety measures do you have in place for food delivery?

Your product's safety is our top priority. We've implemented rigorous safety protocols to ensure that your food is transported and delivered with the highest care. Our delivery drivers are trained how to handle product.

Do you offer any special promotions or discounts?

Absolutely! We believe in building great relationships and offer long-term route setup discounts to customers who choose to set up on-going courier services and routes. Let us know if this is something you're interested in when you request your quote.

How much does refrigerated transport cost?

We simplified billing and calculate all deliveries, regardless of weight, at a mileage rate. Get your free quote here.

What kind of vehicles do you use for refrigerated and frozen deliveries?

We use a small fleet of Dodge Sprinter Vans that are outfitted with refrigeration units and insulation.

What kind of delivery routes do you offer?

We offer both daily and weekly routes. Ask about our long-term route discounts.

What is your delivery coverage?

We deliver business to business, home to home, and offer these to Texas (including Austin, Dallas, Houston, San Antonio) as well as surrounding states. We offer interstate delivery!